Hi all,

I installed the "Kate" voice, registered it, and when I start PAL it tells me the voice is still unregistered.

I went to the setup page, viewed my license history, and it says I successfully registered back in May.

However, I've changed hard drives since then.. maybe that's the problem?

This also occurs when I call PAL - I hear the same preamble.

???

Hi--

Sorry that you are having difficulty.  It does sound like a Kate licensing issue.  You can verify this by listening to Kate in the (Windows) Speech Control Panel, under the Text to Speech tab.  You should hear the same licensing notice.

A valid license file, called verification.txt, must be present in the "verify" path, usually here:

Sometimes we see the Kate files in a different location than the license file, and that causes licensing issues.  Usually the Kate TTS files are in this path:

C:\Program Files\VW\VT\Kate\M16-SAPI5\data-kate\M16\dat

Note that the Kate TTS files and verification.txt must share the same main Kate folder, in this case:

C:\Program Files\VW\VT\Kate\M16-SAPI5\

If you discover that Kate TTS files are in one main folder, and verification.txt is in another (different) main folder, try manually moving verification.txt so it is in the same main folder as the Kate TTS files (under the \data-common\verify subfolder).

By the way, verification.txt is a text file with contents something like this:

License:005ec600d1a868154910fe2d005bdf00e5f9d0e9e92005ac01527ab1ce3237b17136e0aa003c0c007c5f0052400501b8:0010DCCCB616:VoiceText:28391222:5:Adondo:WindowsNT2KXP: CDKEY_XXXX-XXXX-XXXX-XXXX-XXXX:

I hope this helps!

Chris

Hi Chris,

In this folder,

C:\Program Files\VW\VT\Kate\M16-SAPI5\data-common\verify

there is only the verification.txt file/

Can you tell me what the name(s) of the TTS files are, so I can move verification.txt to that folder?

I looked at the NeoSpeech Kate Trial Page, didn't see any references..

(Thanks for the help, BTW)

Hi--

Attached is a screen shot of a typical Kate folder.  The righthand pane displays the TTS files for Kate's voice.  The lefthand pane (the folder list) shows the verify subfolder, where verification.txt should be located.

Occasionally we see tow top-level folders: Program Files\Neospeech\... and Program Files\VW\...  That's when problems can occur.

If your files all are where they belong, in one main set of VW folders, then probably we should send you a new license key.

Chris